Why can't I register my chosen Dragon Project ID?

You may experience trouble in registering your chosen Dragon Project ID if:

  • There are spaces at the beginning and end of your Dragon Project ID.
  • There are full-width characters in your chosen Dragon Project ID.
  • The Dragon Project ID you are trying to register is already taken

We also suggest that you enter your Dragon Project ID manually instead of copying and pasting to avoid additional spaces being included in your log-in form.

 If these still do not resolve the issue, please send us the following details through Customer Support:

  • The Dragon Project ID you wish to register
  • A screenshot showing the registration is not possible




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