I made a purchase but it has not yet arrived.

Purchased items usually arrive once you buy them but delivery can take a while (up to 24 hours) if payment needs further verification.

For iOS users: If your purchase has not been reflected to your account after 24 hours, please contact Apple directly and have them resolve the issue for you. You can contact Apple in the link below:

https://support.apple.com

For Adroid users: If your purchase has not been reflected to your account after 24 hours, please contact our Customer Support and submit the following details:

• Game ID
• Name of the item(s) you bought
• Transaction receipt
• E-mail address you used for the transaction